Use the guides on this page to learn how to sign in to your Alfa Vision Insurance account, how to create a new account, make a payment, as well as what to do if you need to file an auto loss claim. Features of having an online account include convenient online bill pay options, the ability to view and download various policy/billing documents, as well as report claims.
How to Log In
Step 1 – As a policyholder, you should go to www.alfapolicy.com to sign in to your account.
Note: Click the login link at the top of the page to load the homepage.
Step 2 – Click the ‘Login’ link on the right side of the page to be transferred to the main account access page.
Step 3 – Enter your login name and password. Click ‘Submit’ to sign in.
Note: If you are having difficulty accessing your online account, you can contact technical support at 1-877-888-1712 (phone line open from 8:00 AM to 5:00 PM CST).
Enroll in Online Access
Step 1 – On the main sign-in page, click the ‘Policy Holders Register Here’ link below the login form. You will be taken to the registration form.
Step 2 – Enter your policy number, five digit ZIP code, date of birth, and email address. Click the ‘Continue’ button.
Step 3 – Create your login ID/password.
Make a Claim
Step 1 – You can report a claim 24/7 by calling 1-877-584-7466 (the claims customer service line is available from 8:00 AM to 5:00 PM CST). You can also submit a claim online by signing in to your account.
Note: More claims related information can be viewed here.