Learn how to file a claim on your American Access Casualty policy by following the claims guide below. If you need to make a payment towards your policy then follow the directions in the payment section.

Note: American Access Casualty does not have an online policy management tool/”portal” at this time. If you want to make changes to your plan/policy then get in touch with your agent (click here to find an agent in your area – link opens in a new tab/window).

File a Claim

Step 1 – If you need to report an accident you must call the claims line at 630-645-7755 (or your agent).

Step 2 – In order to report a claim you must have the following information:

• Names/contact information for all of the involved drivers/witnesses
• Policy numbers/company contact details for involved drivers
• Photos of your vehicle’s damage/other vehicle’s damage

Make a Payment

Step 1 – You can make an online payment by going to the payments page (here).

Step 2 – Enter your policy number and date of birth into the input fields and then press the “Find My Policy” button.

Step 3 – After your policy has been found you will be able to make your payment. Online payments can only be made via credit/debit card.

Note: You can also make a debit/credit payment over the phone by calling 888-663-5443.