American National life insurance policyholders can manage their policies online 24/7 as long as they have access to the internet. Those who have an account can make payments, review policy information, file claims and view quotes among other services. To sign up for an account, log in, make a payment and file a claim, follow the instructions below.
How to Log In
Step 1 – Go to the homepage and click on the ‘policyholder access’ link at the top right-hand corner of the page.
Step 2 – You will be redirected to the customer login page where you are required to enter your username and password. Click on ‘Go’ to proceed.
Forgot password– If you cannot remember your password, click on the ‘forgot password’ link on the customer login page. Enter your user ID and policy number to reset your password.
Forgot User ID – If you forget your user ID, click on the ‘forgot user ID’ link on the customer login page. You will be required to enter your email address to recover it.
Enroll in Online Access
Step 1 – On the homepage, click on the ‘policyholder access’ link.
Step 2 – On the next page click on ‘Sign Up Here’ under first time user as shown below.
Step 3 – You will be redirected to the ‘new user registration’ page where you will be given an overview of what is required to sign up for an account. This includes a policy account, information about the policy, your SSN or TIN and a valid email address. Click ‘Continue’ to proceed.
Step 4 – Read and agree to the terms and conditions and click ‘Continue’.
Step 5 – Enter your policy information. This includes the policy number, last 4 digits of SSN/TIN, date of birth and date of issue. Click ‘Continue’.
Step 6 – Enter all required information to complete the enrollment process.
Make a Claim
There is very little information about the claims process. However, you can download a claim form from here or call the Life and Annuity Claims Center at 1-800-615-7372.
