There are two ways that a policyholder can access their Assurance Insurance plan online via AssurConnect – either by signing in to the “Client Portal” (for non-employer/employee accounts), or logging in to “ebenefits360” (for employers and employees). Benefits of having a client portal account include the ability to directly get in touch with your Assurance agent(s), manage changes to your policy, file (non-emergency) claims, and more. Follow the instructions in the tutorial below to learn how to sign in to both services, as well as how to reset your client portal password.
How to Log In
Step 1 – The first step is to go to the homepage (click here, enter into your web browser’s URL bar, or click the login link at the top of this page).
Step 2 – After going to the homepage, click the “AssurConnect” link in the main menu (as outlined in the below screenshot). You will be taken to the main sign-in page.
Step 3 – On the main sign-in page, select whether you are logging in to the client portal, or ebenefits360.
Note: The client portal is for non-employer/employee plans. Employee benefits policyholders (employers/employees) must use ebenefits360 to access their policy information.
Step 4 – If you are logging in to the client portal, simply enter your username and password into the login form and then click “login.” If you are signing in to ebenefits360, click “Launch Application” and then sign in using your username/password.
Forgot Password – If you do not know your client portal password, click the “Forgot Password” link on the main login page. Submit your email address to have a password reset link sent to you.