Current Assurant renters insurance policyholders can access their account details, as well as manage certain aspects of their policy (such as viewing/printing important documents, sending payments, adjusting policy terms, etc.). Review the below sections to learn how to sign in to your account, create a new account, reset your password, make a payment without signing in, and report a claim.
How to Log In
Step 1 – All Assurant policies are managed online via myassurantpolicy.com (Assurant’s specialized policy management website – separate from their main product site). Enter this address into your browser’s URL bar.
Step 2 – Once on the homepage, you will see a customer login form located on the right side (outlined below). Enter your account’s email address and password into the input fields, and then click ‘Login.’
Forgot Password – Under the homepage’s login form, there is a link titled ‘Forgot Password?’ Click this link to be taken to the password reset page. Enter your account email address, and then press ‘Submit.’ You will receive instructions in your email detailing the remaining steps of the reset process.
Enroll in Online Access
Step 1 – On the policy management homepage (myassurantpolicy.com), click the ‘Register’ link as outlined in the screenshot.
Step 2 – You will be taken to the three-step registration form. In the first step, enter your policy number, ZIP code, and the effective date of your policy. Click ‘Continue’ to go to the next step. Follow the on-screen instructions to complete the creation of your account.
Note: If you need to start the registration process over, press the ‘Reset’ link at the bottom of the form.
Non-Login Payment
Step 1 – Go to the main policy management page, and then press the ‘Make a Payment’ link.
Step 2 – This payment option is comprised of four steps. Enter your policy number/effective date, and ZIP code. Press ‘Continue.’
Note: Only credit cards can be used for non-login payments.
Step 3 – In the remaining steps you will need to provide other personal details, as well as your payment information. Follow the on-screen instructions to successfully send your payment.
Make a Claim
Step 1 – You can file a claim online (instructions below), as well as over the phone (call 1-800-358-0600, available Monday through Friday, 8:00 AM to 8:00 PM).
Step 2 – To file a claim online, go to the main policy management page (address posted numerous times in the above sections).
Step 3 – Sign in to your account to access the online claims center.
Note: After filing a claim, a licensed representative will contact you (usually within 24 hours/one business day) to continue the claims process.
