Learn how to access your Banner Life Insurance account by reading the guides posted on this page. Scroll down to see how to register a new account, log in, reset your password, file a claim, and make online payments.
How to Log In
Step 1 – Go to the main sign-in page by clicking the login link at the top of the page (open it in a new window to follow along with these instructions).
Step 2 – Select which type of account you will be signing in to (Banner Life, William Penn, or retirement annuity).
Step 3 – Enter your user ID and password into the login form.
Forgot Password – On the main login page for your account click the “Forgot Password/Username” link under the sign-in form. Enter your SSN/Tax ID and policy number into the input fields and then press the login button.
Enroll in Online Access
Step 1 – Go to the main login page for your account type and then click the “New user registration” link.
Step 2 – Write your policy number and tax ID into the form and then hit submit.
Step 3 – Create your account credentials.
Make a Payment
Step 1 – Electronic payments (electronic funds transfer, credit/check card) can be setup by contacting your agent (and then filling out the “eDelivery Payment Choices” form). Click here to search for the contact information of an agent in your area.
File a Claim
Step 1 – Begin the death claim process online by going to this page and then selecting your policy type from the drop-down list.
Step 2 – Enter your policy number, name, address, city, state, ZIP, contact phone number, and email.
Step 3 – In “section 3” enter the insured’s personal information, and then select how you would like to be contacted (email, phone, fax, standard mail).