Elephant auto insurance provides customers with an online service called myElephant for managing their policies. Users of the service can make payments, get their policy documents, print ID cards and view their billing history conveniently, 24/7. Payments can be made through Visa, Discover, MasterCard, ATM/debit card or savings/checking account.
How to Login
Step 1 – Go to the myElephant page on the website and click ‘Login’ as shown below.
Step 2 – You will be redirected to the myElephant login page. Enter your email address and password then click ‘login’ to access your account.
- Forgot password – Click ‘Forgot Password’ at the bottom of the myElephant login form. You will be redirected to the password recovery page. Enter your registered email address. You will be sent details on how to recover your password.
Enroll in Online Access
Step 1 – On the myElephant page, click ‘Sign Up’ to kick start the enrollment process as illustrated below.
Step 2 – On the next page, enter your policy number, name, date of birth and email. Set up your password and click ‘Sign Up’ to complete the enrollment process.
Make a Claim
Step 1 – Go to the homepage and click on Claim on the top menu. On the drop-down menu that appears, click on ‘File a Claim’.
Step 2 – You will be redirected to the claims page. Click on ‘Report a Claim’ as shown below.
Step 3 – Fill in the online claims form in order to access the online claims system. You will be required to enter your name and policy number. Click ‘Continue’ to proceed to the next step.
Step 4 – Provide all information and documents required to process the claim.
NOTE: If you need help with making a claim, call 1-877-218-7865.
