Access your Erie auto insurance account 24/7 via the website or over the phone (1-800-458-0811 during weekdays, 1-800-367-3743 on nights and weekends). You can also pay your monthly premiums, and report claims online or over the phone as well. Payment options include checking/savings account transfers, debit/credit card, or check/money order (via standard mail). The guides below instruct how to log in to your account, register a new policy on the website, make a non-login payment, and begin the online claims process.
How to Log In
Step 1 – Go to the homepage (www.erieinsurance.com) by clicking the ‘Login’ button at the top of this page.
Step 2 – Press the ‘Access My Account’ button in the menu located on the right side of the page (outlined in the screenshot).
Step 3 – The ‘Sign In’ Page will load. Enter your username, and then click the ‘Go’ button.
Step 4 – Enter your password.
Note: You may need to authorize the session by answering a security question.
Forgot Password – If you cannot recall your password, click the ‘Forgot Password?’ link on the sign-in page. The password recovery page will laod, enter your username into the blank field and then click ‘Continue.’ Follow the on-screen instructions to reset/recover your password.
Enroll in Online Access
Step 1 – On the sign-in page, click the ‘Create your online account now’ link at the bottom of the page.
Step 2 – The five-step registration form will load.
Step 3 – In the first section you will create your username and password, and register your email address.
Note: Press ‘Continue’ at the bottom of the form to move on to the next step.
Step 4 – Provide your policy number and other personal details.
Step 5 – Verify your identity, set up your security questions/image, and then confirm your email address to finish registering your account.
Policyholders do not need to sign in to their account to make a one-time payment towards their policy.
Step 1 – Go to this page.
Step 2 – Enter your policy number, ZIP code, and payment method (checking/savings or debit/credit). Click ‘Continue.’
Step 3 Enter your payment details, and any other required information to complete the payment process.
Make a Claim
You can begin the claims process online, over the phone (go to this page to view the claims offices contact details), or by contacting your local agent (click here to search for agents in your region).
Step 1 – Go to the ‘Report a Claim‘ page.
Step 2 – Select the type of claim you will be filing from the drop-down list.
Step 3 – Enter your policy number. Press the ‘Continue’ link to move on to the next section.
Step 4 – Follow the on-screen instructions, providing all of the required details (incident information, etc.) until the claim has been submitted. An agent will be in touch with you to inform you of the next steps of the process. An overview of what to expect when filing a claim can be viewed here.
Note: 24/7 support is available at 1-(800)-367-3743.