Federated Mutual home insurance policyholders can manage and access their policies online via the Shield Network. The service allows customers to review policy details and make payments 24/7 from wherever they are. Users need to set up an account before they can gain access. Below are instructions on how you can create an account, sign in and file claims.
How to Log In
Step 1 – On the website, click on the “Login” link at the top of the page as shown below.
Step 2 – On the right-hand side of your screen you will see login form. Enter your login credentials (user ID and password) and click “Sign On”
Forgot Password – Reset your password by clicking on the “forgot password” link. You will be required to enter your email address and user ID to verify your identity. Instructions for resetting your password will be sent to your email address.
Enroll in Online Access
Step 1 – On the homepage, and click on the “Begin Registration Now” link appearing below the login form as shown below.
Step 2 – You will be redirected to another page. Select “personal insured” from the drop-down menu and click “Next”.
Step 3 – Enter your policy number, bill month, minimum payment and account number. You can find this information in your most recent billing invoice.
Step 4 – On the next page, fill in the enrollment form. You will be required to enter your name and create a user ID and password. Click “Submit”.
A link to activate your account will be sent to your email address.
Make a Claim
Step 1 – Go to the website (https://www.federatedinsurance.com/). Click on the “Personal” link appearing on the top menu.
Step 2 – You will be redirected to the “personal policies” page. Scroll to the bottom and click in the report a claim button.
Step 3 – Enter your policy number and account number to proceed with the claims process.