written & reviewed by
1 minute read

Fidelis Insurance Login | Make a Payment

Members of Fidelis Insurance can manage their policy/plan online by enrolling for online access. Some of the benefits of having an online account include the ability to view/print ID cards, make payments, change primary care providers, and more. Follow the guides posted below to learn how to sign in, register a new account, reset your password, as well as what to do when you need to file a claim.

How to Log In

Step 1 – Go to the Fidelis homepage (https://www.fideliscare.org/) and then click the “Member Portal” link as outlined below.


Step 2 – Enter your email address/password in order to access your account.


Forgot Password – If you do not know your password click the “Reset Password” button on the login page. Enter your username and a link to reset your password will be sent to your email.


Enroll in Online Access

Step 1 – Go to the main login/member portal page and click the register button.


Step 2 – Select whether you are registering yourself (or registering as a dependent).

Step 3 – Enter your member ID, first name, last name, date of birth, and social security number. After your account has been located you will be able to create your user ID/password.


Make a Payment

Step 1 – Sign in to your member portal account to make an online payment.

File a Claim

Step 1 – If you need to check the status of an open/pending claim you must sign in to the member portal.

Share this article

Related Posts

Was this article helpful?

Protect your future. Request a free insurance quote today and save.

Evidence Checked

This piece of writing has been crafted using scientific evidence and has been composed and verified by our knowledgeable specialists team. Our group of certified nutritionists and dietitians endeavors to maintain impartiality, honesty, and to provide a comprehensive perspective on the issue at hand. Additionally, the article includes scientific citations, indicated by clickable links, which lead to peer-reviewed research papers.


Was the article informative and beneficial?

It's like I'm a different person!

Was the article informative and beneficial?

Article gave useful information.

Was the article informative and beneficial?

Seeking insurance information and guidance

What changes should we make?

Article's information is incorrect, unfortunately.

What changes should we make?

Article doesn't answer my question