Frankenmuth Insurance policyholders can access their policy information, make payments, file claims, and more by creating an online account. Use the instructions posted below to learn how to create a new account, sign in to the online service, reset your password, make a payment, and file a claim.
How to Log In
Step 1 – Access the main login page by going to the homepage (https://www.fmins.com/) and then clicking the “Login – Customers” link.
Step 2 – Once on the login page enter your username and password into the form on the left side of the page.
Forgot Password – If you do not know your password (or username) click the “Problems With Login?” link underneath the login form. Click “I Forgot My Password,” and then enter your username into the input field. Your password will be reset (the new password will be sent to your email address).
Enroll in Online Access
Step 1 – Go to the main login page and then click the “Register an Account” link.
Step 2 – Enter the following details into the form:
- Username
- First name
- Last name
- Password
- Security question
- Security Answer
- Email address
- Phone number
Step 3 – Click the register link at the bottom of the form and then enter your policy/account details.
Make a Payment
Step 1 – Payments can be made online (by signing into your account), over the phone (844.488.9777), or by email (send your completed EFT/credit card form to [email protected]).
Note: Click here to review all available payment options.
File a Claim
Step 1 – Claims can be filed by getting in touch with your local agent, signing in to your online account, or calling the toll free claims line 24/7 at (1-800-234-4433).
