This page is a guide on how to access your Guardian disability insurance policy online. If you are a current policyholder but do not yet have an online account, scroll down to the ‘Enroll in Online Access’ section to learn how to set one up. If you are enrolled in an employer plan and need to make a disability claim, go to the bottom of the page for relevant links. The login guide below shows how to sign in to your account.
How to Log In
Step 1 – Go to the main sign-in page here (link opens in new window).
Note: You can also access the sign-in page by clicking the ‘Client Sign In’ link on the homepage.
Step 2 – Enter your user ID and password. Press the ‘Sign In’ button.
Note: You may need to answer security questions before being able to access your account.
Forgot Password – Click the ‘Forgot Your Password?’ link on the main login page. Enter your user ID and hit the continue button. Verify your identity. After successful verification you will be able to create a new password.
Enroll in Online Access
Step 1 – Click the ‘Register Now’ button on the main login page (located on the right side of the page).
Step 2 – Enter your SSN, and your policy/account number.
Note: You can find your policy/account numbers at the top of any billing statement.
Step 3 – Create your user ID/password. Follow the on-page instructions to complete the registration process.
Make a Claim
Step 1 – The claims/service department can be reached by calling 1-800-819-2468 (Monday through Friday from 8:00 AM to 6:00 PM EST).
Note: If you are enrolled in an employer-policy, go to the employee benefits homepage and press the ‘Submit a Disability Claim’ link at the top of the page.