Guardian health insurance policies are mainly group-based, meaning that you enroll in them via your employer’s benefits program (however certain policies may be purchased individually). Policyholders (employees) and employers can both use the Guardian Employee Benefits website to access account information. Medical providers can use the site as well (to access policy details, submit claims, etc.). Learn how to sign in via the login guide below. If you have a policy but are not yet registered, follow the instructions in the enrollment section.
How to Log In
Step 1 – Begin by going to the Employee Benefits homepage (link will open in a new browser window/tab).
Step 2 – Enter your user ID and password into the sign-in form on the right side of the page (as outlined below).
Forgot Password – Click the ‘Forgot Password’ link on the homepage login form. Enter your user ID and then hit ‘Submit.’ Verify your identity in order to reset your password.
Enroll in Online Access
Step 1 – Click the ‘Register Now’ link in the homepage sign-in form.
Step 2 – Select your user type from the list of options (member, dependent, employer, administrator, agent, health care professional, etc.).
Step 3 – Agree to the terms/conditions.
Step 4 – Enter the following details into the input fields:
- First name
- Last name
- Email address
- Phone number
- Social security number
- Date of birth
- Group ID (can be found on your insurance card/summary/enrollment kit)
Step 5 – Create your user ID, password, and security questions/answers.
Step 6 – Hit ‘Submit.’
Make a Claim
Step 1 – Click the ‘Find a Claim’ link on the homepage to download a claim form for your policy.
Note: If you are enrolled in a cancer plan, call 800-541-7846. If you are enrolled in a critical illness plan, call 800-268-2525.