Use the instructions posted on this page to learn how you can access your GuideOne Insurance policy, make payments, file claims, and more by registering an online account.
Step 1 – Go to the homepage (https://www.guideone.com/) and then click the “My Account” button near the right side of the page. Press the “Logon” button to go to the main sign-in page.
Step 2 – Enter your user ID and password into the blank input fields.
Forgot Password – On the login page click the “Passsword?” link located under the sign-in form. Enter your user ID and then press submit. After you have confirmed your identity you will be able to reset your account password.
Step 1 – On the login page click the “New User” link.
Step 2 – Select your policy type, and then enter your policy number and agent ID number. Click the submit button to move on to the next step of the registration process.
Step 3 – Create your user ID, password, and other logon credentials.
Step 1 – Payments can be made in-person (by contacting your GuideOne agent), online (by signing into your account), or through standard mail (go to the payments page for instructions on how to send a payment through the mail).
Step 1 – Claims can be reported over the phone (888-748-4326), via email (CLU@guideone.com), or fax (800-676-4457).
Step 2 – Have your policy number and details regarding the loss/incident on-hand when reporting a claim.