Register for a HAP Insurance online account to gain 24/7 access to your policy/plan via your laptop or mobile phone. Read the below guides to learn how to register, sign in, and reset your password.
Note: The instructions posted below detail how to navigate the HAP site as a member (not as an employer/provider/etc.).
How to Log In
Step 1 – Enter your ID number and password into the login form on the homepage (https://www.hap.org/), and then click the “Log In” button.
Forgot Password – Go to the “Members Login/Password Help” page (here – link opens in a new tab/window). Click the “Forgot My Password” tab and then click the link as outlined below. Enter your ID number, last four digits of your social security number, and date of birth into the input fields. Once you have been verified (you will need to answer the security question), you will be able to reset your password.
Enroll in Online Access
Step 1 – Go to the homepage and then hit the “Register Now” link.
Step 2 – Select “Member” from the pop-up form and you will be redirected to the registration page.
Step 3 – Enter the following details into the registration form:
- ID number
- Last name
- First name
- Last four digits of your social security number
- Date of birth
- Email address
- Challenge question/answer