by InsuranceReviews

Health Paws Pet insurance Login | Make a Payment

Health Paws Pet insurance policyholders can log into the Customer Center to access their policy information 24/7. Users of the service can add a new pet to their policy, update their payment and contact information, and submit and view claims. To create a Customer Center account, log in or file claims, follow the step by step instructions given below.

Healthy Paws login

How to Log In


Step 1 – Go to the Healthy Paws homepage. You can click on the login button appearing at the top of this page or simply enter into your web browser.

healthy paws pet insurance login - step 1

Step 2 – Click on the “Customers” link on the top right hand side of the page. A drop down menu will appear. Click on the “Sign In” button. You will be redirected to the sign in page.

healthy paws pet insurance login - step 2

Step 3 – On the next page, enter your email address and password in the fields provided. Click “Sign In” to proceed.

healthy paws pet insurance login - step 3

Forgot Your Password – To recover your password, click on the “forgot your password” link just below the login form. A pop up form will appear requiring you to enter your email address. Type it in and click “Send Password”.

healthy paws pet insurance forgot password

Enroll in Online Access

Step 1– Go to the homepage (

healthy paws pet insurance enroll - step 1

Step 2 – Click on the “Customers” link on the main menu as shown below. On the drop down menu that appears, click on “Sign In”.

healthy paws pet insurance enroll - step 2

Step 3 – Click on the “Click Here” link just below the login form as shown below.

healthy paws pet insurance enroll - step 3

Step 4 – A pop up form will appear requiring you to enter your email address on record. A temporary password will be sent to the valid email address provided. Click on the Send Password button to complete the process.

healthy paws pet insurance enroll - step 4

Make a Payment

Step 1 – You have to sign in to your account to make a payment.

File a Claim

Step 1 – On the homepage, click on the “Customers” link on the main menu. On the drop down menu that appears, click on Sign In.

Step 2– Upload the veterinary invoice for your pet.

Healthy Paws Pet Insurance Company Review

Healthy Paws pet insurance is a carrier that insures dogs and cats and was founded back in2009. The owners and co-founders of the company, Steve Siadek and Rob Jackson met at ananimal shelter and on the website it states, “Everything we do is driven from our love ofanimals and our commitment to pet health.” They offer a pet insurance plan that will coveraccidents to your pets as well as if they are ill. Healthy Paws pet insurance was the number onerated, by customers, pet insurance plan from 2010-2020. There are more than 500,000 petsinsured through the company.

On the Healthy Paws insurance website, there is a Healthy Paws login where you can manageyour pet’s policy. The company also created the very first iPhone app for pet insurance and thatapp is also available for Android users as well. Through the insurance plans, customers can saveup to 90% on vet bills.

By clicking on the Pet Insurance button on the Healthy Paws website you will see the categoriesof Pet Insurance Plan and Comprehensive Coverage with links like:

Pet Insurance Plan

  • Dog and Puppy Insurance
  • Cat and Kitten Insurance
  • Is Pet Insurance Worth It?
  • Benefits, Coverage & Exclusions
  • Wellness vs. Insurance Plans
  • View Our Policy
  • Frequently Asked Questions

Comprehensive Coverage

  • Illness & Accidents
  • Hereditary & Congenital Conditions
  • Cancer Coverage
  • Chronic Conditions
  • Emergency & Specialty Hospitals
  • Alternative Care
  • Hip Dysplasia
  • Cost of Pet Health Care

Reasons to Choose Healthy Paws Pet Insurance

The reason to choose Healthy Paws is pretty basic as it allows you to give the best medical carein both cat and dog insurance plans. The plans cover:

  • Accidents
  • Illness
  • Caner
  • Emergency treatment
  • Genetic conditions
  • Alternative care

If your dog or cat is in need of treatment because of an accident or they are ill and there is nopre-existing condition, or any other exclusion in the policy, you are covered with Healthy Paws.

Healthy Paws Pet Insurance Reviews

In terms of Healthy Paws pet insurance reviews the company has received more than manypositive ones. It was not only rated #1 by customers from the period of 2010-2020 but alsoreceived individual annual customer reviews as the best pet insurance in 2017, 2018, and 2019by review sites such as,, just to name a few.

Comparing Healthy Paws Pet Insurance with Other Carriers

Let’s compare Pets Best to Healthy Paws. Pets Best offers customers both payouts for $5,000 orunlimited and Healthy Paws just offers unlimited payouts. While Healthy Paws has a 12-monthwait period for hip dysplasia, against Pets Best with a period of 14 days, Healthy Paws has ashorter ACL period of 15 days as compared to six months. Looking at Healthy Paws vs Pets Best,Healthy Paws does not cover the cost of exams while Pets Best does.

Here are all the things Healthy Paws offers that Pets Best does not:

  • Alternative care as well as genetic conditions coverage is included in all plans available.
  • A foundation specifically dedicated to the welfare of pets.

In comparing nationwide pet insurance to Healthy Paws according to the Canine Journalwebsite, Healthy Paws had a much better overall score of 4.3/5 to 3.15/5. Healthy Paws scoredmuch better in terms of customer service and reputation, claim repayment, plan customization,and policy price. Here are all the things Healthy Paws offers that Nationwide does not:

  • No payout caps on any type of plan.
  • Alternative care as well as genetic conditions coverage is included in all plans.
  • The method of reimbursement is based on the veterinarian bill rather than on a benefitschedule.
  • Mobile application for simple and fast processing of claims.
  • Foundation specifically dedicated to the welfare of pets.

Healthy Paws Pet Insurance Prices

Healthy Paws pet insurance offers competitive prices for both dog and cat insurance. To see theprice of the quote you can go to the website and click on the See My Rates on the bottom ofthe page. If you already have an account you can also use this page to use your Healthy pawsinsurance login to retrieve a saved quote. On the page you will input the information:

  • What is your pet’s name?
  • Is your pet a dog or a cat?
  • Is your pet a boy or a girl?
  • Select a breed.
  • Pet’s birth month and birth year.
  • What is your home zip code?
  • What is your e-mail?

Once you fill out this information you will receive a quote for coverage in a prompt manner.

Also, in terms of pricing Healthy Paws pet insurance uses a reimbursement model to get youyour money after you receive your vet bill. The reimbursement is derived by the total of thetreatments covered and then multiplying that by the rate of reimbursement that you choose.Then after that you subtract the yearly deductible. Let’s take a look at an example of someonewith an 80% reimbursement and a deductible of $100:

  1. $1,200 in treatments that are covered x 80% = $960.
  2. $960 minus the remaining yearly deductible $100 = $860 (amount you are reimbursed.

The deductible at Healthy Paws is yearly and this means that you only need to satisfy it onetime for each policy year. It will reset on the day that your pet was enrolled in the insuranceplan.

Filing a Healthy Paws Pet Insurance Claim

The claims process is easy at Heathy Paws pet insurance and the quickest way to do it isthrough the mobile application. You can also file a claim online and send by mail afterdownloading the documents on the website. You use the mobile app, which is free to downloadfor iOS and Android users. All you have to do is snap a photo of the vet bill, submit it in the app and that’s it. The same goes for when you submit a claim online. Right when you submit theclaim you should be reimbursed within two days.

With the Healthy Paws pet insurance application you can also:

  • Upload photos of your pet.
  • Update the billing information.
  • Review the details of your pet’s policy.
  • Check the status of a claim.
  • Receive $25 when you refer a friend to Healthy Paws .
  • Get access to the Pet Care Blog for various resources for training and health issues.

Healthy Paws Pet Insurance Customer Service

Healthy Paws has a solid customer service department, and you can reach them via e-mail,phone, fax, or snail mail address. You can also contact them through the mobile app. Thehealthy paws pet insurance phone number is 855.898.8991 and the fax number is888.228.4129. The working hours for phone customer service are:

  • Monday-Friday 7 AM to 5 PM PST
  • Saturday – 8 AM to 5 PM PST
  • Sunday – Closed

The physical address is:

Healthy Paws Pet Insurance , P.O. Box 50034 , Bellevue, WA 98015

In the link HERE you can fill out an online form with any inquiry and they will get back to you ina prompt manner. You can also easily manage your policy through the healthy paws petinsurance login.

Healthy Paws Pet FAQ

What types of coverages does healthy paws pet offer?

Healthy Paws pet insurance offers insurance coverage for dogs and cats. They havecomprehensive coverage and plans that will help cover the costs of accidents, illness,emergency treatment, genetic conditions, and alternative care.

How much does healthy paws insurance cost?

Healthy Paws has competitive prices for their insurance and the costs will deal with if you havea dog or a cat, the age of the pet, and the health of the pet to name just a few things. You canget the costs quickly and easily by receiving a quote and getting that is a simple process.

Is Healthy Paws a good pet insurance?

Yes. Healthy Paws pet insurance is a great insurance carrier for pets and you will find onlinemany positive Healthy Paws pet insurance reviews.

How to cancel Healthy Paws pet insurance?

You can cancel your Healthy Paws policy by calling the healthy paws pet insurance phonenumber or e-mailing them at [email protected] and you can also cancel by fax andsnail mail. You have to give the pet’s name, policy number, the effective date of thecancellation, and the reason you are canceling the policy. The policy is cancelled with a 100%refund if filed in the first 30 days of the policy.

What does Healthy Paws not cover?

Healthy Paws does not cover pre-existing conditions, the fee for an exam, or other preventioncare costs such as yearly checkups and procedures for spaying and neutering. You can see thefull list of what is not covered HERE.

Does Healthy Paws increase with age?

Yes. The cost of your cat or dog insurance will increase the older your pet gets, as there is moreof a chance they will need medical treatments.


Healthy Paws pet insurance is a reliable pet insurance carrier that covers dogs and cats. Thecompany is a reputable one that has impressive reviews and with the mobile app it is easy to domany things such as make a claim, make a payment, and manage your policy. Your pets areloved ones that are a part of your family and Healthy Paws insurance can help you get greatcoverage for them in whatever medical issue may arise.

Share this article

Related Posts

Was this article helpful?

Protect your future. Request a free insurance quote today and save.

Evidence Checked

This piece of writing has been crafted using scientific evidence and has been composed and verified by our knowledgeable specialists team. Our group of certified nutritionists and dietitians endeavors to maintain impartiality, honesty, and to provide a comprehensive perspective on the issue at hand. Additionally, the article includes scientific citations, indicated by clickable links, which lead to peer-reviewed research papers.

insurance Editor
insurance Editor
Our editor admin of, a website that provides comprehensive reviews of insurance companies and products. He has over 10 years of experience in the insurance industry, and he is passionate about helping consumers find the best insurance for their needs.

Our editor admin of, a website that provides comprehensive reviews of insurance companies and products. He has over 10 years of experience in the insurance industry, and he is passionate about helping consumers find the best insurance for their needs.

Was the article informative and beneficial?

It's like I'm a different person!

Was the article informative and beneficial?

Article gave useful information.

Was the article informative and beneficial?

Seeking insurance information and guidance

What changes should we make?

Article's information is incorrect, unfortunately.

What changes should we make?

Article doesn't answer my question