You can manage your Humana health insurance policy and pay your monthly bills through your MyHumana account. Registered users can find hospitals and doctors, and review benefits and claims. Payments can be made on the platform through your bank account and debit/credit card. Below is a guide on how to register for the service, how to log in and how to make claims.

How to Log In

Step 1 – On the homepage, click on “Sign in or Register”.

Step 2 – A login form will appear. Enter your login credentials (username and password). Click ‘Sign In’ to access your account.

• Forgot your username – Below the login form, click on the ‘forgot your username’ link. You will be redirected a new page where you will be required to select your user type. You will be required to enter your member ID, first name, last name, date of birth and zip code to recover your username.

• Forgot your password – On the login form, click on the ‘forgot your password’ link. Select your user type on the next page. You will be required to enter your username to get password help.

Enroll in Online Access

Step 1 – On the home page, click on “Sign in or Register”.

Step 2 – On the menu that appears, click on ‘Register now as a new user’.

Step 3 – On the next page click on ‘Get Started’.

Step 4 – Fill in the registration form. Provide all information that is relevant to you. This includes your member ID and Social Security Number. Click ‘Continue’ to access MyHumana.

Mobile Login

Step 1 – Enter https://www.humana.com into your mobile browser. Click on “Sign in or Register”.

Step 2 –You will be directed to the login page where you will enter your username and password.

Make a Claim

Normally, claims are submitted directly by the doctor or facility where you received care. If you need to do it yourself, you can fill in the medical claim form or the prescription drug claim form. Claims are typically processed within a few weeks, but can take up to 30 days.