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Mercury Auto Insurance Login | Make a Payment

If you are a current Mercury auto insurance policyholder, you can view and update account/policy information by logging in to the online customer portal. You can also make payments, print/download your ID card, view old statements, as well as contact your agent. If you do not already have an online account, the section below details how to create one. Also detailed in the guides below is how to sign in, access the portal from a mobile device, as well as file a claim.

How to Log In

Step 1 – Begin by going to the homepage (https://www.mercuryinsurance.com).

Note: You can access the log in page directly by clicking the ‘Login’ button at the top of this page. 

Step 2 – Hover over the ‘My Account’ link in the main menu (outlined in the screenshot).


Step 3 – Press the ‘Login to your account’ link.


Step 4 – Once on the secure login page, enter your email address and password. Click the ‘Log In’ link at the bottom of the form.


Enroll in Online Access

Step 1 – On the homepage, press the ‘Register’ link. You will be taken to the customer registration page.


Step 2 – The registration process is three steps long. In the first section, enter your auto policy number, first name, last name, and date of birth. Complete the captcha and then click the ‘Next’ button.

Step 3 – Enter all of the required information to complete the account setup process.


Mobile Log In

Step 1 – Enter www.mercuryinsurance.com into your mobile device’s web browser.

Note: If you have an Android-powered phone, you can download the mobile app via the link at the top of this page. 

Step 2 – Press the ‘Manage My Account’ button as outlined below:


Step 3 – Enter your email and password, then press the ‘Log In’ button.


Make a Claim

Step 1 – To begin the auto claims process, call 1-(800)-503-3724 to speak with a customer service representative (claims cannot currently be reported online).

Note: You should report an incident as soon as possible.  A detailed overview of what to expect when filing an auto claim with Mercury can be read on this page

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