Make payments towards your National General auto insurance policy 24/7 online via the website. Policyholders can also manage their policy (view details, request changes, print/download information) from the website as well. Learn how to access your account, register a new policy, use the mobile website, and file a claim in the guides posted below.
How to Log In
Step 1 – The first step to accessing your account is to go to the homepage (www.nationalgeneral.com – or click the button at the top of this page).
Step 2 – Once on the homepage, you will see a login form on the left side of the page.
Step 3 – Enter your policy number into the input field and then click the ‘Login’ button.
Step 4 – Provide your account credentials (user ID and password).
Enroll in Online Access
Step 1 – In order to register a new account, you need to enter your policy number into the input field on the homepage.
Step 2 – After pressing the ‘Login’ button, you will be redirected to the main sign-in/enrollment page. Follow the on-screen instructions to register your account.
Step 1 – The mobile site is located at the same URL as the main one (nationalgeneral.com).
Step 2 – Enter your policy number into the field that’s outlined in the image below to access your policy.
Make a Claim
Step 1 – On the homepage, press the ‘Report a Claim’ link. You will be transferred to the claim submission form.
Note: You can also download the mobile claims app (only for iOS devices – download links at the top of this page), and file a claim from your smartphone. Or call 1-800-325-1088 to report a claim over the phone.
Step 2 – Enter the following details into the appropriate input fields within the form:
- policy number
- full name of person reporting the claim
- select claimant, insured, agent, or other
- email address
- full name of policyholder
- full address of policyholder
- main contact number of policyholder
- date/time of incident
- full street address of incident
- a description of the incident
- assessment of property/vehicle damage
Step 3 – Provide any additional (and pertinent) comments into the ‘Additional Comments’ field, and then click the ‘Submit’ button when you are ready to submit your claim for processing
Note: Processing time varies, but a licensed representative will contact you within 1-2 business days after your claim has been submitted.