Learn how to access your Pronto auto insurance online account in the sections below. Features of managing your policy online include convenient bill payment options (both one-time and recurring payments), the ability to view/update account information, make changes to your policy (add vehicles, purchase new coverages, remove drivers, etc.), and more. Policyholders who need to report a claim can do so either online or over the phone (more details provided in the ‘Make a Claim’ section at the bottom of the page).
How to Log In
Step 1 – Beginning on the homepage (www.prontoinsurance.com), click the ‘Login’ link in the upper right corner of the page (as outlined in the screenshot).
Note: You can also just click the button at the top of this page to have the login page open in a new window in your web browser.
Step 2 – You will be taken to the sign-in page. Enter your login credentials (user ID and password), and then click the ‘Login’ button to access your account.
Forgot Password – If you do not know your account’s password, click the ‘User ID or Password’ link on the sign-in page. On the next page, select the ‘Reset My Password’ option. Enter your user ID into the input field that appears, and then click the ‘Reset My Password’ button.
Enroll in Online Access
Step 1 – On the main homepage, press the ‘Register’ link in the upper right corner of the page (directly next to the login link – outlined in red below).
Step 2 – You will be taken to the three-step registration form. In the first section you will enter your policy number, driver’s license number, date of birth, and ZIP code. Check the ‘I Agree’ box (privacy policy/terms & conditions), and then click the ‘Continue’ button to go to the next section.
Step 3 – In the remaining sections you will create your user ID and password, and then finalize the registration.
Make a Claim
Step 1 – You can report a claim either online, or over the phone (1-888-224-7740). To report your claim online, begin by going to this page.
Note: Learn more about the claims process by visiting the FAQ page.
Step 2 – Enter the following details into the claim form:
- Date of loss
- Time of loss
- Policy number
- Claimant details (name, vehicle owner, address, city, state, ZIP code, phone number, email address)
- Insured details (if separate from claimant)
- Accident information (police report number, location of incident, description of incident, location of vehicle, make, model, license plate number, VIN, color of vehicle, year of vehicle, name of witness, phone number of witness)
