Manage your Protective Life Insurance policy online by creating an account on the website. Once you make your account you will be able to view/update policy information, make payments, and more. Use the instructions below to learn how to sign in, reset your password, enroll in online access, and file a claim.
How to Log In
Step 1 – On the Protective homepage () click the “Sign In” button in the top right corner, and then click the “Manage My Policy” link to go to the main sign-in page.
Note: Click the login link at the top of this page to go directly to the main sign-in page.
Step 2 – Enter your user ID and password
Forgot Password – Click the “Forgot user ID/password” link on the sign-in page. Select “I forgot my password/user ID” from the list and then click continue. Enter your user ID, email address, and last four digits of your SSN, press submit to verify your identity. After you have been verified you will be able to reset your password.
Enroll in Online Access
Step 1 – Press the “Register Now” link on the sign-in page.
Step 2 – Select whether you have an active or inactive policy, if you want to check the status of your application, or if you need to review/accept your application.
Step 3 – Enter your policy/contact information, and then create your sign-in credentials (ID, password, etc.). Click the register button at the bottom of the form to finish the process.
Make a Payment
Step 1 – Make an online payment by going to the main payment page. Enter your policy number and billing/ZIP code into the input fields, click the continue button to go to the next step.
Step 2 – Enter your payment information.
File a Claim
Step 1 – Annuity claims can be reported by calling 1-800-456-6330. Life insurance claims can be filed over the phone (1-800-424-1592), or by downloading the form on this page. More detailed information regarding the claims process can be viewed here.
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