You can make an online payment towards your State Farm life insurance policy on the website (methods include debit/credit card, electronic funds transfer, and Apple Pay), over the phone (1-800-440-0998), or by check/money order. More information regarding payment options can be found here. In order to pay your bill online, you must sign in to your account. Below is a detailed overview of the login, policy registration, and online claims processes.
How to Login
Step 1 – You can sign in via the ‘Login’ link located in the upper right corner of any page on the website (as seen in the screenshot below). Click the button, and select what you want to do once you are signed in from the drop-down list (pay insurance bill, view accounts, report/view claim, view ID card, or change preferences). Alternatively, you can go directly to the account access page (here).
Step 2 – Enter your user ID and password, and then click the ‘Log In’ button.
Forgot Password – Click one of the two links as outlined below. You will be transferred to the password reset/username recovery page. Provide all of the required information, and follow the on-screen instructions to reset your password or recover your user ID.
Enroll in Online Access
Step 1 – On the login page, click the ‘Register’ link.
Step 2 – On the next page, enter your personal information into the input fields. The policy/online account registration process is comprised of three steps (1. Customer Information 2. User ID/Password 3. Identity Verification).
Make a Claim
You can initiate a life insurance claim online, as well as over the phone/in-person with your local agent. A general overview of the claims process can be viewed here.
Step 1 – To begin the online claims process, go to this page. The online ‘Notice of Loss’ form is five steps long.
Note: Call 877-292-0398 for technical support.
Step 2 – Select your relationship to the person who has passed away (family/friend or business), and then select if you are the executor, trustee, or beneficiary. Click the ‘Continue’ button to go to the next step.
Note: More information will be required depending on your answers to certain questions.