Traders Insurance Make a Payment | File a Claim

Traders Insurance policyholders can make payments online (via electronic funds transfer/credit card) by using Traders’ online payment service. Although the company does not have an online policy management service/portal, it does provide policyholders with download links to policy forms (go to this page to see which forms you can download – link opens in a new browser window/tab). Follow the instructions posted in the guides below to learn how to make an online payment, as well as how to file a claim.

How to Make a Payment

Step 1 – Start by going to the Traders homepage (

Step 2 – Press the “Pay Online” button (outlined in the screenshot) to go to the main payments site.


Step 3 – Enter your policy number and ZIP code into the input fields. Press the “Continue” button to go to the next section and enter your payment details (method, amount, etc.).

Note: You can make after hours payments by calling 866-207-9392. Payments can also be made via money order (go to this page for more details regarding payment options).


File a Claim

Step 1 – Go to the main claims page to learn about the claims process. If you need to file a claim, call the hotline at 1-800-369-0369.

Note: Report a loss/claim as soon as possible in order to minimize processing times.