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Travelex Insurance File a Claim | Change Plan

Travelex Insurance plan holders can request changes to their plan and file claims online via the Travelex website. Follow the guides posted below to learn how to submit a plan change request, as well as how to report a claim.

How to File a Claim

Step 1 – Go to the plan holders page and press the “online travel protection claim submission” link.


Step 2 – Select your product/plan from the drop-down list and then enter your brochure/plan ID number. Click the submit button and then download the claim form.


Note: To check the status of an existing claim enter your plan details into the second form.

Make a Change to Your Plan

Step 1 – Start by going to the main plan holders webpage located on this page (link opens in a separate browser window/tab).

Step 2 – Click the link titled “Online Change Request Form.”


Step 3 – Select your product from the drop-down list (travel basic, select, max, flight insure plus, business traveler, partner advantage, etc.), and then enter your plan/brochure number. Click the submit button to move on to the next step of the process.


Step 4 – Select the changes that you want to make to your plan. After your request has been submitted, a customer service representative will contact you (typically within 1-2 days) to confirm the changes.

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This piece of writing has been crafted using scientific evidence and has been composed and verified by our knowledgeable specialists team. Our group of certified nutritionists and dietitians endeavors to maintain impartiality, honesty, and to provide a comprehensive perspective on the issue at hand. Additionally, the article includes scientific citations, indicated by clickable links, which lead to peer-reviewed research papers.


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