Register for an Unum Insurance online account to obtain 24/7 access to your policy. Once you’re enrolled for online access you will be able to file/track claims, update your personal/contact details, download policy or plan forms, and more. Your account can also be accessed via the mobile app (download links for iOS/Android devices posted above). The sections below detail how to log in, register a new account, as well as how to file a claim or leave.
How to Log In
Step 1 – Start by going to the homepage (www.unum.com).
Step 2 – Hit the login link (outlined below) to be taken to the main login screen.
Step 3 – Enter your user ID (email address) and password into the form.
Forgot Password – Click the “Forgot Password” link on the main sign-in page. Enter your user ID and then select which type of account you have (employee, employer, or broker). Click the next button to go to the next section. Verify your identity and then reset your password.
Enroll in Online Access
Step 1 – Click the register link on the homepage.
Step 2 – Select which type of account you want to register (employee, employer, broker).
Step 3 – Enter your email address, first name, last name, social security number, date of birth, and telephone number. Click the submit button.
Step 4 – You will receive an email with a temporary password that you can use to login. The email will also contain additional enrollment details/instructions.
File a Claim
Step 1 – In order to file a claim for you or your dependent’s coverage you must sign in to your online account.
Step 2 – After your claim has been reported you can check the status of it via the mobile app or by signing into your account online.