Commerce Auto Insurance Login | Make a Payment

You can make a payment towards your Commerce auto insurance plan online by signing in to your account (unless your region allows one-time payments – this service varies from state to state). You can also manage other aspects of your auto policy online, such as changing/viewing policy details, requesting updates, setting up recurring payment, and more. Use the guides below to learn how to access your account, register a new account if you’re a new policyholder, and how to file a claim online via the website.

How to Log In

Step 1 – Start by entering into your URL bar.

Note: You can also just click the ‘Login’ button at the top of this page. 

Step 2 – On the right side of the homepage, click the ‘Manage Your Policy’ tab (outlined in red in the screenshot).


Step 3 – Click the ‘Manage your policy’ button to load the sign-in form.


Step 4 – Enter your ID and password. Press ‘Login’ to gain access to your account.


Forgot Password 



Note: You can also call 1-800-298-9483 to speak with a technical support representative. 

Enroll in Online Access

Step 1 – On the homepage, click ‘Manage your policy’ to be taken to the sign-in page.


Step 2 – Press the ‘Sign Up Now’ button (on the left side of the page) to load the registration form.


Step 3 – Enter your policy number, the full name of the policyholder, mailing address, email address, and password. Click ‘Next’ to continue the account creation process.


Step 4 – Follow the on-screen instructions to finish registering your policy.

Make a Claim

Step 1 – You can report a claim either over the phone (Go to this page, and you will see your state’s claims contact number) or online.

Step 2 – To begin the online submission process, go to and select the company that manages your policy (all options are Commerce/MAPFRE-affiliated).


Step 3 – Click ‘Submit an Auto Claim.’ Then select whether you are filing a claim on your own policy, or against someone who has a policy with Commerce/MAPFRE.


Step 4 – On the next page, enter your personal contact information and click the ‘Next’ button.


Note: The submission form is approximately six-steps long (some steps may have multiple sections).

Step 5 – Follow the on-screen instructions to finish reporting your claim. After it has been successfully submitted, an agent will contact you within one business day to continue to claims process.