Access your Heritage Insurance policy online by creating a “Customer Portal” account. Benefits of having an account include the ability to easily make payments, view/track the status of claims, print important policy documents, etc. The guides posted on this page go over how to create an account, sign in to the portal, reset your password, as well as how to file a claim.
How to Log In
Step 1 – On the homepage (http://www.heritagepci.com/), hover over the “Resources” link and then click “Make a Payment” to be taken to the customer portal login screen.
Step 2 – Enter your policy number and password into the login form on the right side of the page, and then click the login button to sign in to your account.
Forgot Password – If you do not know your password, press the (forgot password) “Click Here” link below the sign-in form. Enter your policy ID, first/last name, and then click the submit button. A temporary code will be sent to your email that will allow you to reset your password.
Enroll in Online Access
Step 1 – On the customer portal/login page press the (first time here) “Click Here” link to go to the registration page.
Step 2 – Enter your first name, last name, policy number/ID, email address, and then create a password. Press the register button to create your account.
Make a Payment
Step 1 – Online payments can be made by signing in to your account.
File a Claim
Step 1 – Claims can be filed 24/7 over the phone by calling 1-(855)-415-7120.