PURE Insurance policyholders and customers can receive 24/7 access to claim updates, policy/billing information, ID cards, etc. by logging in to the “Member Portal.” The instructions below detail how to access the portal, register a new account, make an online payment, as well as what to do if you forget your password.
How to Log In
Step 1 – The first step to signing in to the portal is to go PURE’s homepage (https://www.pureinsurance.com).
Step 2 – Click the “Member Login” link.
Step 3 – Press “Access The Portal” to be taken to the main sign-in screen.
Note: The main login page can be directly accessed by clicking the login link at the top of this page.
Forgot Password – Click the “Forgot Password?” link on the Portal’s main login page. Enter your username and then press the submit button. After verifying your identity you will be able to create a new password for the portal.
Enroll in Online Access
Step 1 – Go to the registration by here (link opens in a new tab).
Step 2 – Enter your policy number, billing ZIP code, and email address. Agree to the terms and then click the register button to submit your enrollment.
Make a Payment
Step 1 – There are two ways to pay your bill online; by setting up recurring (auto) payments, or by making a one-time payment.
Step 2 – Go to the main payments page and then select which payment method you want to use.
Step 3 – If you are making a one-time payment press the “online payment” link.
Step 4 – Enter your member ID and ZIP code, then press the submit button.
Step 5 – Enter your payment details.
File a Claim
Step 1 – Claims can be reported by calling (888-813-PURE), emailing ([email protected]), or faxing (888-636-1359).