Shelter Auto Insurance Login | Make a Payment


Shelter auto insurance policyholders can update and view their policy information online through their My Shelter account.  Users of this service can make payments, view statements, view policy information, edit and view quotes, view claims and contact agents in one convenient place.  Below is an overview of how to log into and sign up to My Shelter, make payments and file a claim.

How to Log In

Step 1 – Go to the homepage and locate the ‘My Shelter’ login form on the left-hand side of your screen as shown below.

Shelter Auto Insurance Login - Step 1

Step 2 – Enter your User ID and Password then click ‘Log In’ to access your account.

Shelter Auto Insurance Login - Step 2

Shelter Auto Insurance forgot id-password

Enroll in Online Access

Step 1 – Click on the ‘Register’ link on the homepage just below the login form.

Shelter Auto Insurance Enroll - Step 1

Step 2 – You will be redirected to the enrollment page where you are required to enter your social security number, policy number, name and date of birth. Click ‘Continue’ to proceed.

Shelter Auto Insurance Enroll - Step 2

Step 3 – Enter your account information to complete the enrollment process.

Mobile Log In

Step 1 – Go to www.shelterinsurance.com on your mobile phone browser.
Shelter Auto Insurance Mobile Login - Step 1

Step 2 – Enter your user ID and password then click ‘Log In’ as shown below.
Shelter Auto Insurance Mobile Login - Step 2

Non-Login Payment

Step 1 – Go to the homepage and click on the ‘Pay Bills’ link at the top right hand side of the page. You will be redirected to the pay bills page.

Shelter Auto Insurance Non-Login Payment - Step 1

Step 2 – On the ‘pay without signing in’ form, enter your policy number and email. Click ‘continue’ to pay with your credit card.

Shelter Auto Insurance Non-Login Payment - Step 2

Make a Claim

Claim reporting can be done online with or without logging in. The process is as follows:

Step 1 – Go to the homepage and hover your cursor over the ‘Claims’ link. A drop down menu will appear. Click on ‘File a Claim’ to proceed.

Shelter Auto Insurance File Claim - Step 1

Step 2 – Select whether you want to log into your account to file your claim or to do it without logging in.  Click ‘Continue’ to proceed.

Shelter Auto Insurance File Claim - Step 2

Note: the instructions below (from step 3) are for the non-login claim process.

Step 3 – Enter the captcha displayed to verify that you’re human.  Click ‘Continue’ to proceed.

Shelter Auto Insurance File Claim - Step 3

Step 4 – Enter your policy number and click ‘Continue’.

Shelter Auto Insurance File Claim - Step 4Step 5 – Provide any relevant information required to file the claim.

NOTE:  Third party claims and glass claims cannot be processed online. Call 1-800-743-5837 for help.

 

 

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