Coventry Health Insurance policyholders have a member services portal that allows them to review claims and benefits, search for providers and access health care tools among other services. Below is a step by step description of the login, enrollment and claims process.
How to Log In
Step 1 – Go to the website (http://coventryhealthcare.com).
Step 2 – Click on the “My Online Services” link at the top of the page.
Step 3 – You will be redirected to the member login page. Enter your username and password and then click on “Submit Login” to access your account.
Forgot Username – To recover your username, click on the “Forgot Username” link on the “My Online Services” login page. A pop up form will appear requiring you to enter your member ID, date of birth and zip code.
Forgot Password – To rest your password, click on the “Forgot Password” link. Enter your username and date of birth in the pop up form.
Enroll in Online Access
Step 1 – Go to the website and navigate to the “My Online Services” login page as described in the login section above.
Step 2 – Click on the “Register Now” button as shown below.
Step 3 – You will be redirected to the registration form. Enter your Member ID, ZIP code, date of birth, email address and phone number (optional). Accept the terms and conditions and click Continue to proceed.
Step 4 – Provide any other information required to complete the enrollment process.
Make a Claim
Claims are filed deepening on the type of plan you have and the state it’s in. Claims are only handled through healthcare providers, but you can access statements of benefits and claims information online.